I contracted with them to redo my kitchen floor an...

I contracted with them to redo my kitchen floor and instead of tearing up the old vinyl they just installed the floor on top of the vinyl. A few months later I contacted them because the floor was cracking and coming up. They said they would come up and remove the floor, the old vinyl and the underfloor. They would then replace the underfloor and put the flooring on top. When the construction guys came out they pulled up the floor and started to put under flooring on top of the old vinyl. I had to tell them the contract said they'd pull up the old vinyl first. They said "okay" and pulled up the vinyl. Again they started to put the underfloor in and I told them they needed to take out the old underfloor first. It finally turned out okay but you really have to watch the installers to make sure they are doing what the contract actually says. Luckily they pretty much fixed the problem with minimal cost but I'd rather have had them do it right the first time. I also recommend reading the contract closely to make sure it says what you really want them to do before approving it.