In February they promised me a fuel bonus on my I ...

In February they promised me a fuel bonus on my I AM Platinum Card for renewing car insurance one more year. We are in August, I have called 4 times and put several claims on their website and six months later there is no way. It's no longer 80 but if you can't trust your insurance company, let's go. Of course, with so much telephone waiting you become an expert in Haendel.
EDIT: The bonus finally arrived. With 4 months of delay.