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Richard Komives

3 years ago

Highly recommend NOT staying here. Very awful expe...

Highly recommend NOT staying here. Very awful experience. At our ridiculously late check-in of 4pm, our room wasn't ready and we were told we had to go to a different room. In the evening, we had a noise disturbance call on our room (Saturday night downtown, btw) which prompted us to quickly quiet down. At checkout I was charged $160 since the hotel claimed they had to "reimburse" the person who called the complaint in. This was after the security guards were very friendly and told us that we were okay. Not to mention that the other guest was screaming in the hallway and being louder than we ever were. On top of it all, the room was very old and dirty. The couch was stained, the coffee machine was dirty, and the whole place was outdated. Way too expensive for the quality. Warning to any potential patrons, they also charge about $360 in authorization charges and there is a mandatory $29 daily valet charge.

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