R Barlow Review of The Dime @ Renaissance Allento...
Third time staying here. The First in 2015 was aw...
Third time staying here. The First in 2015 was awesome... great bartender... desk staff super friendly. The Second in 2016 we had great desk staff... but rude restaurant staff and bartender...
This stay was the worst. We booked days ago for the annual Muzikfest. We got to the hotel just after 10. We were greeted by a non attentive desk staff... no platinum upgrades avail, no twin double rooms avail....the bar closed at 10:30... they sent us across street...
Not the room I requested... 3 of us in king bed...no roll aways, no extra blankets avail for couch. (Read that right, no extra blankets in the entire hotel)
My car that I valet'ed sat on the street until after 1 am with the hazards on.
No Mlife lounge on weekends... 20 minute wait for breakfast... we left and went to Billy's (a far better choice)
As a Platinum Marriott guy, I advise don't stay here... the Courtyard at airport or Hilton Garden inn are way better choices!!!
The management needs to be checked... understaffed valet and Restaraunt are rookie moves during a week long event as large as muzikfest.
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