Matt Dycus

Review of Jim Norton Toyota

I am very well pleased at my experience with Jim N...

I am very well pleased at my experience with Jim Norton Toyota. Robert Blocker is a very professional salesperson and I highly recommend contacting him if you are interested in purchasing a new vehicle. He was courteous, patient, and knowledgeable. He was always available at my convenience through multiple communication channels, even outside of business hours -- responding to texts at 11:00 at night! I had a lengthy, methodical decision making process over the course of a month and I never felt pressured in any way; he let the process occur at my pace and ensured that I was comfortable with my decision. The 'final paperwork' experience (different personnel involved, not Robert) however, was less than stellar. Otherwise, I would have given a five star rating.