The quality of the system is okay but several othe...

The quality of the system is okay but several other options can be purchased for the same or less with equal or higher quallity. The real issue is the service charges for things which are under "warranty" and the high cost of filter changes which you can only buy from them. Long term cost is astronomical compared to other systems.

My biggest issue is with their non existent customer service. I would suggest avoiding doing business with this company if possible due to the high possibility you need service at some point in time. Go to Costco or Sams Club for a much better option.