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cynthia martinez

4 years ago

I am sadly and very dissatisfy with the services w...

I am sadly and very dissatisfy with the services with this facility. I have been a patient for years and after 2 pregnancies with PAC i cant believe how there are no same day nor with in a week appointments available. I used to call and make appointments for the same day or even within that week.
Last week I called to schedule an appointment for this week because of my work schedule and, first the young lady was very rude and very unprofessional. she told me she didn't have appointments available until next week and I kindly ask her if she could call me if there should be any cancellations she rudely replied with "WE DON'T CALL PATIENTS, IF YOU WANT TO CALL US NEXT WEEK TO CHECK ON CANCELLATIONS YOU CAN". that was very dissatisfying. Customer service is just not how it used to be, its very discouraging because I have dealt with Roslyn when she worked there and Mary who is outstanding along with Dr. Rodger's who has delivered both of my babies. now I am in search of a once warm felt obyn office which is tough to find.

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