My experience at this Hotel was Strange! until my ...

My experience at this Hotel was Strange! until my son's birthday I had loved it, I liked the pool, the room, the theme restaurants, the apparent cleanliness, the all inclusive (which I added on arrival day!), the service of the employees - until that day I would have given 5 stars, and I felt like coming back!) now at my son's birthday celebration (the hotel has made a cake available for celebration) after singing happy birthday a "rat" appeared in the room - it was on the 1st floor! Yes they moved us, but to a hotel that looked so clean.and so cool ... one always gets the idea that there are more rats and never sleep the same way ..... It was a shame! I've been to many hotels and something like this never happened to me .....
Can it happen anywhere? yes you can, but then you wanted to leave and not come back ....
As negatives: the parking is not free! You pay, in the front street is cheaper but in the sun, in some streets behind is much cheaper!
The staff have the usual language limitation (for Portuguese there is no big problem but English scares !!!)
The shows have a strong connection to Spain! What is noticeable because there is not such a large invasion of English as in the Algarve!

Overall 3!