The customer service is ridiculously poor. Furnitu...

The customer service is ridiculously poor. Furniture@work promises communication with us on several occasion but we do not receive any calls or emails as promised. We have been chasing our order of 02/06/2020 until now 10/09/2020! During this period we have requested a refund twice, 21/08/2020 and 10/09/2020. F@W will take payment immediately but you can be waiting for delivery for weeks and they do not advise items being out of stock or made to order hence no delivery dates.
I must emphasis I DO NOT recommend this company. One star is being generous!