3 years ago

Used to provide good service I been there multiple...

Used to provide good service I been there multiple times. They main reason why I drove my car to Ford is because of it is Ford's car And I believe Ford know their car better than any other Shop, but this time not real. I PAID $195 for Check up and after I call I stop by and ask for Diagnosis report been told Tie rod replacement needed (price labor & material) plus $149 for alignment , but I haven't received a report, I walk out of store and call next morning to advisory ( he real looks a nice guy).
after service done I drove my car for two day still I am experiencing the same noise - Really they don't know their cars and could fix their own car problem.

I paid over $700 and still I have the problem
They charge extra for alignment don't do alignment at Ford just cross the street Wheels Work are right there they will serve you better with a one year or life time alignment warranty

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