I gave them a 1 star due to their poor accounting....

I gave them a 1 star due to their poor accounting. They had my account in collections because my account was not being credited properly. I have this bill set up on auto payments and it showed on my statement that my bill was coming out on the 27 or 28th of each month for the beginning of the next month. Whomever was over my account would send payments back thinking, I don't know what. I will take blame for not checking my account, but everything was on autopsy. I still had to pay the lawyer fees; which I am still not finish with that due to people not calling me back. Unprofessional but I am not finished