William Steward

Review of MSI International / Dallas Tex...

I tried to reach out to them via their chat system...

I tried to reach out to them via their chat system on their website. I had questions about my Slate tile that has been severely degrading and flaking off. I have no idea who the vendor or installer was, and was just trying to reach out to a company that delt with this stuff all the time to get a better understanding of what was happening. They did not want to answer any of my questions or give any advise. I was very confused as to why they treat potential customers like this.