Kelli L

Review of Sea World of Texas

I am blown away by the customer service of SeaWorl...

I am blown away by the customer service of SeaWorld San Antonio! I bought tickets during the off season (Mid-May 2019) not knowing the park was only open on weekends. We were only available to visit on a weekday, so we missed out. I was very upset that the open hours/days were unclear. My 5 year old was devastated! After reaching out to customer service they refunded the FULL amount of our tickets and sent my boy the best surprise gift. We are overwhelmed by how thoughtful customer service was. We will definitely be traveling to SeaWorld on our next opportunity. Thank you for being awesome!