Jason Langlois

Review of Raley's

Like others who have posted I just experienced the...

Like others who have posted I just experienced the incredibly awkward experience of the staff assuming I was going to steal a basket after self check out because I didn t purchase bags. I bring the basket to my car, unload then return it.

Randomly a staff member approached me saying he ll take the basket when I m done. I informed him I m going to my car to unload my groceries. He said he ll follow me. I didn t protest but it made for a very uncomfortable situation. Him following me then waiting beside me as I put my groceries into my trunk before taking the basket and leaving.

I called the store to provide constructive feedback, only to discover it was the manager who instructed this staff member to escort me out. The same manager who smiled and saw me pay for my groceries as I proceeded to leave. I asked if the policy was posted, as I must have missed it yet he wouldn t answer the question.

If the manager would have politely informed me on the spot of the policy that isn t posted, I would have completely understood but since Derek said nothing then put it onto his staff member to do, makes this even more of an unprofessional experience.

Being treated like a potential thief isn t the Raley s experience I came for.