This was the worst customer service I ever receive...

This was the worst customer service I ever received at a hotel. I left a suit in the room and called the same day I checked out to ask if they found it. The lost and found line took me to voicemail which I left for the head of house keeping. Two days passed and no one got back to me so I called the front desk. They transferred me to house keeping and no one answered again. A week after my stay I called housekeeping again and had to leave another message. It s been two weeks since my stay and no one has gotten back to me. I expect better customer service from Sheraton and would recommend staying elsewhere.