3 years ago

Just the worst property management company.

Just the worst property management company.

I know how bad they are because I lived on the property before they showed up. Right off the bat, they were difficult, more often than not they didn't return calls, they charge a $90+ late fee if paying on the 2ND OF THE MONTH (which is potentially unlawful), charge a "convenience fee" to pay on their horribly designed website (the only other option is mailing them a check which means you better mail it a few days before, otherwise you're paying a ridiculous fee), somehow they hire workers that consistently show up with bad attitudes (I don't even know how to explain this one and strange that I even have to write it, but it is a recurring theme, and overall they have made some questionable decisions in terms of "improving the property" as well as failing to make sure these projects get finished (usually they only get half done). With all that said and, again, being charged an exorbitant late fee on the 2ND DAY OF THE MONTH that strictly goes to this company (not to the owners of the property), to me, shows they couldn't care less about the property, its owners, or the tenants. They only care about making money (nothing wrong with wanting to make money, but Alliance clearly doesn't care about quality of service.)

I loved this property infinitely more before Alliance showed up, and all I can do is hope that the owners somehow get rid of them. This seems unlikely since Alliance was the one who reached out to the owners and convinced them to acquire their "services". And since the owners of the property don't know how to use the internet, they didn't see the terrible reviews this failure of a company receives, otherwise we might be with a good property management company, and all would be well.

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