It is a lovely hotel with some very dedicated staf...

It is a lovely hotel with some very dedicated staff who could not be nicer or more helpful, but a lot of the staff go through the motions and say the right things, but there is little or no assistance or any help provided. They come across as if they don't care about the guests.

In the past this hotel was staffed by more local people to the area, but now they seem to be from another nationality other than English. Whatever makes the staff feel uncaring to guests is anything to do with nationality of staff I really don't know, I must also say again there are some truely fantastic members of staff where nothing is to much for them.

I would and will stay here again and I would still recommend this hotel as somewhere to stay. In my view the hotel is not very suitable for children. But it is well worth staying a few nights here, the food is very good as are the cream teas.