Update: I live here again and management decides w...

Update: I live here again and management decides when and if they'll post your payments to your account. My roommate and I have proof of when we paid and between Caroline Brossy, the Assistant Manager, and Erica Dale, the head manager, telling us that they keep accurate records when indeed they do not, we are honestly sick of it. We have been filed on even when payments were satisfied as well as told cases were dropped when they weren't. Received unsigned warrants of restitution that were no valid or even needed as well as been told on multiple occasions that they pretty much don't care. Miscommunications happen. We have received emails saying that if we are late despite having no judgements against us that they will proceed with eviction even though in the state of MD that is not legal. We find them to be harassing and rude and extremely unfriendly in the customer service department. No one can ever accurately answer questions and all of the leasing professionals seem to know the same amount of nothing when it comes to what's going on. We shouldn't have to have you check your cameras to confirm when we paid you. I have also been denied a receipt when I asked for one from Caroline Brossy but just the other day Erica Dale said whenever you request one they are supposed to give it to you. At this point we have gathered several residents who have had similar issues with evidence and plan on filing a report with the housing authority and possibly even a lawyer. We pay too much to be treated as such. All in all between trash, mice, and management find somewhere else to live.

I have been living here since January. Management is okay however, I have mice and management is doing anything combat it except forcing me to stay in my unit. They want me to pay almost three thousand dollars to transfer to a new unit. The building is okay, the amenities are nice and it's close to the city.