Andrew Powell

Review of Freddy's Brewpub

The food is generally mediocre, as are the atmosph...

The food is generally mediocre, as are the atmosphere and service, but what actually has me bothering to review the restaurant is that I was refused tap water while being served this evening so that they could mislead patrons and try to peddle bottled water.

At the time of this writing, the pub, along with most of the city, is under a "Water Quality Advisory" which is basically to say that the turbidity of the water is higher than normal and that vulnerable groups (children, elderly, and immunocompromised) should boil water before drinking it. Interior Health guidelines for businesses serving water under such circumstances are as follows:

Food premises operators MUST advise clients and MAY WISH to provide alternate water.

After my server had advised me of the water quality advisory I explicitly stated that I wasn't concerned with the turbidity of the water and still wished to be served it as I'm in good health. She refused, insisting that the quality of the water prevented them from serving it which is a bald-faced lie.

Freddy's is third rate on the best of days, but management really needs to properly educate their servers on regulations during a water advisory or stop taking advantage of circumstances to "upsell" their patrons with dishonest interpretations of plain and simple regulations, whichever the case may be.