A. O.

Review of Crestview Water and Sanitation...

I want to Thank Bob for helping me out today and t...

I want to Thank Bob for helping me out today and to let him know this review does not reflect him at all. However, Lori is the one who this is about again. She gave me problems with my bill about a year ago and now she is up to no good again. She will add late fees to your account when you are not even late. I went to pay my bill today and my bill is not due until the 28th but bam there is a late fee posted to my account. Apparantley she made a mistake with my account and someones account and applied a payment to the wrong account and then tries to justify herself by adding late fees to which ever account she feels like. She could have had the common courtsey to call or email and let us know she made a mistake and that we still had a balance that is due when she found the mistake. But she did not she thought she could pull a fast one thinking she wouldnt be caught. So please fellow consumer pleaae be aware of how shiesty this person is and watch your account very carefully. Thanks