Joe Beaudette

Review of Toyota of Richardson

My daughter bought a pre-owned car from Toyota of ...

My daughter bought a pre-owned car from Toyota of Richardson and almost immediately went out of state to a job in Maine. She discovered a problem that required repair but which would not be covered by the warranty offered by Toyota and she could not return the car to Toyota of Richardson for repair as she was 2400 miles away. I brought the receipt from the repair she had done in Maine to Toyota of Richardson. Although not technically required to cover this repair cost, within a very short time and with no disagreement, I had a check from them covering the full cost of the repair. That kind of commitment to their customers, especially a first time customer with an issue that technically was beyond their obligation, is both rare and exceptional. I would heartily recommend these folks when considering the purchase of a vehicle.