Love the equipment. Had a water softener for years...

Love the equipment. Had a water softener for years in another state. It worked very well. However, HATE the fact that the current local distributor has a monopoly in the area. Very expensive RO filters can only be purchased from them and only they can service the softeners and RO units. They only offer 30 day warranty on repairs yet the softener uses so little salt that it can take far longer than that for an issue to resurface. Then they hit you for another service call which you pay if they find a problem or not. Unfortunately I would not purchase another Kinetico for these reasons.