Some of the food was good, such as the ribs and po...

Some of the food was good, such as the ribs and potato casserole, though the ribs could have been cooked a little slower on a lower temperature; the meat stuck to the rib bones and the cartilage was still pretty tough. Some of the food was lacking. My dad ordered a burger. Nothing on the menu said it had a spicy sauce, but it came out with a rather spicy sauce on it. The coleslaw tasted no different than that served at a fast food restaurant. The slaw sauce either came out of a jar or the entire thing came out of a bag. Yuck! The service was pretty terrible. The waitress disappeared for long stretches at a time. She put in our appetizer and meals in at the same time and that's how they came out. She either should have timed it differently, or the kitchen should have started the meals after the appetizer went out. The appetizer also came out with no side plates or the ranch sauce. It took the lazy girl who delivered it (not our waitress) another five minutes to bring those back. She should have carried the appetizer in one hand and the plates and sauce in the other. Within one minute of those going on the table, our food came out. We hadn't even started the appetizer when the food was placed on the table. Drink refills had to be asked for several times, we had to wait about five minutes to get extra napkins, wet naps didn't come out with the ribs, etc. The ribs for two came out with all the sides on one very large plate, the full slab of ribs came out on another very large plate, and then two very slightly smaller plates came out for each diner to use. So here we were juggling four platters/plates large enough to cover two-thirds of the table, plus Mom and Dad's plates that we equally as large, four appetizer side plates, four drinks, the appetizer dish, and their tray full of condiments! They didn't even offer to remove anything or assist in any way. Then we had to juggle the two empty plates on our laps as we tried sawing through the cartilage on the ribs with a BUTTER KNIFE!!! I have NEVER been anywhere that served meat without serving it with a serrated knife!!! I had to ask the waitress for serrated knives and then wait another five minutes for her to return with ONE knife for THREE people to share! Yeah, somebody needs to train their wait staff better! It will be a LONG time before we return, IF we ever return.