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Thomas Reinhardt Review of Monex Boom Securities (HK) Ltd
too many load problems and today a system blackout...
too many load problems and today a system blackout
I have been a BOOM customer for 2 years.
In this year and especially in the last weeks the problems predominate.
Again and again it comes to load problem, often when it is most interesting for a day trader.
Today now the total failure and this for already 2.5 hours.
The hotline can not tell when the error is fixed.
Obviously it is a routing problem.
For a broker such technical problems are unacceptable, some people lose a lot of money.
The servers are undersized, the ISP behind BOOM obviously incapable.
Although the email system still works, customers are not informed.
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