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Peter Bookman

3 years ago

Am giving 5 stars because the service department i...

Am giving 5 stars because the service department is very good. They have a few people who work really hard to please the customer particularly Jose in parts, Lisa and Cheyenne in service, and Brad in sales. Have bought 6 vehicles from Larry H. Miller Dodge but do have a couple of cautions: this dealership is far more aggressive than the previous management (when it was Tucson Dodge) in pushing those maintenance and protection packages on which they make a lot of money. Also had one bad experience when a truck I bought was misrepresented as having the windows tinted and I did not get the full amount that had been agreed on for my trade in value. Management was not responsive and I had to go to the Better Business Bureau to get those issues resolved. However, the employee responsible for these errors is no longer there.

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