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Our tour was taken Thursday, April 21, 2016. We w...

Our tour was taken Thursday, April 21, 2016. We were picked up at Hilton Hawaiian Village. Our tour guide was not very accommodnoating to our needs. We asked if he could turn down the fans on the air conditioning because we were very cold on the way to the Pearl Harbor Memorial. His response was unkind to say the least. He even asked us if we wanted him to talk or did we just wanted to look on our own. The purpose of a guided tour is to have the guide to narrate the scenes. There were 9 members in our group and we paid for the island tour with Pearl Harbor. The guide was condescending when questions were asked. Some areas of the tour were not narrated. Also, the brochure said that each participant would get a gift. We were quizzed about facts of Hawaii in order to receive the gift and we were told that there were not enough gifts for everyone.
I've had better experiences when taking tours of cities that I've visited.

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