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Paul Williamson
Review of Mobile Marriott

3 years ago

Upon checking in the staff was a little unorganize...

Upon checking in the staff was a little unorganized but friendly and helpful. I chose this hotel because of the amenities and the fact I travel with a dog. After being in the room a short while my dog became severely sick. After discovering rotten food under the chair ( crab legs and claws ), I brought the matter to the staff who were completely non compliant and completely uninterested in resolving the matter. I travel frequently and this is the first time I've ever checked out of a hotel early. I was completely disgusted with the lack of support in resolving the matter. I recommend finding another hotel that has clean rooms and organized staff that cares enough to resolve a situation. I will never stay at this location again and doubt i will visit any Marriott location because of this situation.

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