Kara Sharp

Review of GAINSCO

I am in the dealing with a claim with them right n...

I am in the dealing with a claim with them right now and it has bee terrible. I was hit by someone they insured, the man took full responsibility. There reps seemed to try and overly question my like it was maybe my fault. Moving on they did not set my rental up like promised next to the collision place. I ended up waiting an extra 3 hours and missed work. This is after about 10 calls and 3 emails I got a response. Lastly they did not put me in near a comparable vehicle. This is just a nutshell but the customer service is terrible all the way around.