Shaelyn Cuevas

Review of Riverside Management

Worst service I ve ever experienced. I called to s...

Worst service I ve ever experienced. I called to schedule a viewing for a two bedroom, around 8am and informed the lady on the phone I would be off work at 3, so we scheduled and appointment for 3:30, she gave me the address for the apartment and told me if we liked it we could go to the office and apply and that there were no other applications on the place yet. When I showed up for the viewing, no one was there. I called back and explained I was there waiting for my 3:30, that s when she decided to let me know that we had to go to the office across town to pick up keys and view ourselves (which she did not mention when I called the first time) and then also told me that someone had turned in an application for the place and that it was no longer available. I received no call letting me know someone got the place a few hours before I was scheduled to visit. Secondly, if you re trying to rent through them with roommates or as a unmarried couple, you have to BOTH be approved separately, they do not combine income, each applicant has to make 2.5x the rent, both in good credit standing, and have rental history, makes it very hard for most people to find a place to rent. Sorry but horrible Managment company