Gufran Siddiqi

Review of Luxor and Excalibur Hotel and ...

Great Location, Poor Guest Services . Had an issue...

Great Location, Poor Guest Services . Had an issue with our room , broken shower door , mattress was run down, called Front desk for this issue and were advised that the new room will be ready after 3 pm. Upon arrival back to hotel at night no one was aware of our issue, took 30 minutes to get us into a new room. Parking is poor. There were no designated Guest Parking. No visible directions of guest parking anywhere .