I think some of the complaints about staff are a b...

I think some of the complaints about staff are a bit overstated, and I have never used the pool, courts or anything other than the gym.

However I do think that the gym - the free weights area specifically (of course) - is an accident waiting to happen, thanks to people misusing equipment, over crowding, potholes in the floor (!) and the attitude of some of the staff and punters.

That said, as with most gyms, it's fine 99% of the time, you just need to be persistent.