We moved into our house in Feb. 2019 and set up a ...

We moved into our house in Feb. 2019 and set up a maintenance contract with A #1. Someone came out in the spring for regular maintenance, and again in November for winter maintenance. The guy who came in November let us know that we had the incorrect size air filter in our unit, and because of that, we now needed to have our interior unit s coil and blower fan cleaned, along with a full duct system cleaning for a minimum of $2,000, but $4,000 for the recommended package. Why was the air filter not flagged to us during the spring appointment? No one could tell me, but it seems like it was intentional so they could come back a few months later with this outrageous recommendation. We had another company come out to give us a second opinion before spending thousands of dollars, and were assured that our blower fan was cleaner than most and our duct system did not need cleaning unless we were noticing hot or cold spots in the house (we weren t). The second company also noticed that our exterior unit hadn t been properly cleaned, that it had only been cleaned at the top, not cleaned out from the inside, too. The only thing A #1 told us that was correct was that the interior coil did need cleaning, which was because of the incorrect air filter that they didn t flag sooner. Needless to say, we cancelled our contract with A #1 and gave all of our business to Samm s - I d highly recommend looking into them if you d rather have an honest company that isn t trying to rip you off handle your HVAC needs.