Monica Dhanani

Review of Shaw Club Hotel and Spa

My husband and I spent a weekend at this hotel wit...

My husband and I spent a weekend at this hotel with our 6 month old son. It was our first time away from home with our baby so I was a bit anxious. I'm happy to say we had an awesome experience at this beautiful boutique hotel. The hotel is in a great location on the main strip. The staff were super friendly and very attentive. We were given a huge room with a king bed as well as a playpen for our son to sleep in. The room was modern, nicely furnished, clean and well-maintained.

The customer service was amazing. For example, our room was on the second floor and there was no elevator. So when we checked in, one of the female staff members helped us carry our bags up the stairs to our room. My husband accidentally dropped and broke a bottle of wine that he had brought with us on the way up to our room, and the hotel replaced it free of charge. When we entered the room, the staff member immediately noticed one of the light switches in the bathroom didn't work and within minutes a maintenance person arrived to fix it.

The Zee Restaurant at the hotel was awesome. We had breakfast there every morning and a few other meals throughout the weekend. The food was delicious. It was also convenient that the restaurant was big enough to accommodate a stroller (which can pose a problem at a lot of the other restaurants on the main strip).

Finally, the hotel has a really cozy business lounge off the main lobby. There was a huge couch, lounge chairs, books as well as a coffee / refreshments station. The lounge was empty most of the time, so I was able to nurse my son throughout the day in private. It was probably not what the hotel intended the room to be used for, but it worked out well for me. :)

I would definitely stay here again.