Ma Ethel Culbert Review of Mackenzie Health
I was in the ER for Heart Palpitations 2 weeks ago...
I was in the ER for Heart Palpitations 2 weeks ago. I am very thankful for the caring nurses in the ER, even the Administrative Lady in the Registration was very pleasant and kind. Such a great job they did looking after me. I only waited 15 mins. to be assessed/interviewed by the triage nurse, another nurse was taking my vitals, which showed my heart rate was 166. Another nurse already telling the other nurse that i need an ECG, which happened very fast, another nurse taking my blood and preparing my IV site. After I completed my registration, my name was called to go inside, I only waited 2 mins. in the waiting area, bed was ready for me, another nurse took me inside, hook me up in the monitor, start my IV, didn't wait for too long before Dr. T. Sull came in and assessed me, he was very calm and explained to me the plan of treatment, he wants to run some blood test, have a CXR, and that he will refer me to a Cardiologist. After I had my IV bolus injection , my heart rate went back to normal. I remembered there were 3 nurses by my side and Dr. T. Sull while i am getting ready to receive the medication. I was monitored again after the IV medication. Very pleased and very thankful. Keep up the great work! Kudos to all!
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