Cameron J. Riedel

Review of Multicare Auburn Medical Cente...

We just delivered a baby here. We received the nee...

We just delivered a baby here. We received the needed care, though experienced many troubling issues. We experienced constant interruptions during needed rest, staff showing inexperience during basic procures, irritation at a crying newborn, and long delays. Patient care and experience seems at the bottom of the list of concerns for this hospital and its management. Many other things preclude the steps the hospital and its departments could take to provide good care including their liabilities, policies and procedures, shift changes, technologies and communications. Clearly a top-heavy, bloated, complicated bureaucracy with no clear path to accountability to patients.