Alex is the man!! I tried to use my washing machin...

Alex is the man!! I tried to use my washing machine earlier this morning and couldn t due to one of the pipes freezing in my apartment. Within 30 minutes two maintenance workers were at my apartment. After a few hours of troubleshooting they called in Foreman - Alex. Alex showed up, took one look at the exterior wall and determined where the problem was. There were a few areas along the brick side of the house that weren t insulated very well. Alex quickly filled in the spots with insulation, we waited about 30 minutes then just like that the water was back on. Serious props to Alex for fixing the problem and know EXACTLY what to do! Greatly Appreciated!