Christoph P.

Review of Medtronic GmbH

Meanwhile, it is just a disaster and a burden to b...

Meanwhile, it is just a disaster and a burden to be medtronic customer.
"Supply bottlenecks?" If I assure a supply then I have to plan accordingly and to carry out accordingly!
Just one example: I received only 8 packets of 12 prescribed packages of enlite glucose sensors for this year.
I do not even want to know what will be billed.
At least some time ago you got a message that a delivery will come later or not at all. That too is history. The delivery is simply suspended and the customer runs into the void or his stuff behind. But you can (yes) allow yourself as an exclusive provider.
The telephone service is an impertinence. Wait 20-30 minutes are the rule. At least one could vacuum, cook and then cover the roof again. Meanwhile, one does not even get on hold. Instead, you will be asked to call later, at any time.
I have been a client of medtronic since 2008 but if in
1 1/2 years, a new pump is requested, a lot still has to happen that this is again from medtronic.
The 2nd star's only because the service staff are usually very friendly and yes, nothing for it.
If you need support in controlling, distribution or management, I would be pleased to receive an invitation to a job interview.