Toks Oki

Review of GSS America

So on American Freedom home page it states that "w...

So on American Freedom home page it states that "we are ready and waiting to provide the insurance protection you and your family need". This is so not the case when it comes to failing a hit a run with them.
My brand new 2017 vehicle was involved in a hit & run on March 3rd 2017. So when i reported the incident to AFI, they made sure to point out that if i could not show proof of myself & my wife being married the claim will be denied. I got them the proof, and then they came with something else saying i took too long to file the report with the police, mind you i saw the accident @ 10:00am I got my 3 boys ready made it to the police station & waited my turn in line & the officer put 11:30am. So AFI says that was too long & if i could not show proof of calling the police before going to the station the claim will be denied. I got them the proof that i called 911. After several weeks AFI finally approves the claim & it's in the body shop, after a week i call the body shop for an ETA, they say it will be done in a day but AFI did not include the bumper. I then call AFI and they say they need pictures showing my vehicle before the hit and run to include the bumper in the claim. I should have reviewed this insurance company before the dealership put me on AFI policy. Needless to say today is April 11th 2017 & my vehicle is still not fixed. Please guys stay away from American Freedom Insurance. They are really no good and they don't work for the policy holders.