donna jones

Review of The Neat Company

I was on the chat room for 4hours thinking I was g...

I was on the chat room for 4hours thinking I was getting help. They told me it would take 30 minutes.. but the person helping me really had me on hold in between working on other customers. After 4.5 hours, I had to go to an appointment... I called and asked to speak to a manger but that never happened.. Just put in another call. My Neat machine is still not working.. I have been made a fool out of costomer services. It was a waste of a day..