Hanna Chen Review of John Moore Services
John Moore Services and technician Kiel Mire charg...
John Moore Services and technician Kiel Mire charged me $799.98 to fix my furnace. Kiel Mire, representing John Moore, came to my house, short circuited the hot surface ignitor on my furnace (which I took off because I determined it was broken after testing) and told me the pressure switch was broken. I found these parts on Amazon for $18 and $60 respectively, but John Moore services wanted to charge me $799.98. I called 4 other companies who quoted me anywhere from $250-$375 to replace these two parts. I have reason to believe that John Moore Services practices price discrimination based on gender and race. In the end, experts I consulted determined that the pressure switch was not broken, only the hot surface ignitor needed to be replaced.
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