David Robl

Review of Harley-Davidson of Appleton

Appleton Harley-Davidson does not stand behind the...

Appleton Harley-Davidson does not stand behind their work. I took my 2015 street glide in because I had lost all power to my controls. After they diagnosed the problem they informed me that the wiring from my left controls had a short in it and they would have to replace it, this costed $428. I drove less than a 100 miles on vacation to the Ozarks when my bike started acting up again, luckily I was able to turn my bars all the way to the right to get it to power up so that I could drive ( without any use of the right controls) for the majority of the trip. This was the exact issue I had when I took it into Appleton Harley-Davidson. On Thursday it finally stopped working so I had to take it into another dealer to find out was wrong. After they had did their diagnosis it ended up being the right side wiring which they had to replace for half the price and it was an emergency fix. When I returned, I went to Appleton Harley-Davidson and informed them of the situation and they refused to do anything to try and make it right.
I will no longer be utilizing this location.