The room I stayed was PANORAMA STRIP VIEW ONE-BEDR...

The room I stayed was PANORAMA STRIP VIEW ONE-BEDROOM SUITE. It had amazing view and the bed was really comfortable. Valet closet service was one thing that other hotels should do as well especially during COVID. We were able to get extra towels and slipper without contact. However, I noticed that there were someone else's hair between the towels requested for two times. Overall room facilities looks requiring maintenance. Especially doors in bathroom and switches for lights and shades. My allergy on eyes hadn't been triggered in US until I stayed at this hotel. My allergy is usually triggered by pollen from flowers, dust, and some chemicals. The sofa appeared to be not cleaned well. As another reviewer already point out, they wer understaffed. I was told to come to front desk to have extra towels at night(around 11PM) and responded to send it us next morning when house keeper is available since I didn't want to go to front desk. For restaurants, Zen(cafe and kitchen) which is only available at this moment is nothing special in compared to other hotel and all of them are closed very early(around 10PM). For someone who prefer self-parking, just don't go here because you should park at Aria which requires additional 10~15mins walk per way