Alyssa Fairman

Review of Absopure Water Company

EDIT: I'm still pretty salty about the whole proce...

EDIT: I'm still pretty salty about the whole process, but after reading this review I had somebody call me the very next day and promptly correct the issue. I have no idea why they couldn't just do that in the first place, and why I had to get to the point of being so upset for them to take care of me like that, but this lady was very kind and understanding and she really saved this review. She apologized profusely for everybody's actions and she seemed pretty genuine about it too, not robotic. I got my full refund right away and the process definitely smoothed out. Very grateful for her phone call! Goes to show that it's not always a business that can be shity, sometimes it's just the people...

ORIGINAL:
Literally the worst experience of any company I've ever had to work with. I got quoted at $23 for my order and the next thing I know 64 dollars came out of my bank account... I was frustrated and told them to come pick up their equipment and give me my money back, and it took them 3 weeks to even get to my house to get the stuff, and now they're telling me I have to wait 8 weeks to even get my money back. Seriously whatever you do don't work with that absopure. I've been on the phone with them for weeks trying to get my money back, and they're going to send it as a check.... 8 weeks later! So what took 30 seconds to come out if my bank, triple the a.iunt it was supposed to be, is gonna take 8 weeks to return!??!?!?!? Worst. Experience. Ever.