Posting this review about my boyfriend's truck. Th...

Posting this review about my boyfriend's truck. This has been our experience, if I could give 0 stars I would. These are his words that he shared on FB today. "I own a 2012 Toyota Tundra TRD, 70,000 kms on it and babied every km along the way. I have all maintenance records. Awhile back one of the cylinders went through the engine block rendering it inoperable. I was driving 120 km/h on the QE2 in AB.
Prior to this Toyota had covered a few engine malfunctions (water pump, oil leaks, etc) under my extended warranty which wasn t cheap. I have a statement from the service manager at Red Deer Toyota that they were unable to find a direct correlation between the engine and the lift kit . Despite this confession I was denied any and all coverage regarding the replacement of the engine. They continue to ignore and refuse to respond to the Better Business Bureau concerning this matter as they claim, they don t cover engine malfunction once any after market work has been done to the vehicle. *This never was an issue in previous warranty work to the engine*.
Yesterday I had my Tundra towed to my residence to find that most of the engine components (still drooling oil) as well as an uncapped (no lid), large pail of used engine oil was placed INSIDE THE CAB before transit. I had visited the truck on multiple occasions before it was towed and these things were not in the cab at such times. Needless to say the interior of my very lightly used (and very expensive I might add), Toyota Tundra is drenched in old oil and transmission fluids.
Not only has Toyota dishonoured my extended warranty coverage but they ve damaged the interior. I would ve been more than willing to cover the costs of proper oil disposal. There was absolutely zero communication that they might want me to deal with the oil. "