J

Jill Lloyd

3 years ago

Medical care has been ok so far. However, their h...

Medical care has been ok so far. However, their handling of Insurance matters and billing leaves much to be desired. I pre-registered for my ultrasound and gave insurance card upon arrival for said ultrasound, yet started receiving bills quite quickly saying I had no insurance and they had none on record. I had to call them and gave my insurance information a third time, then had to call all other services involved and give all of them insurance info. Then I began getting annoying robo calls from someplace called Med Assist that I know nothing about. They claim they got my info from St Vs. this is quite horrifying to me that you didn't bother to call me and say you had a problem with my insurance and ask me for correct insurance info, but felt ok to send my info off to a third party. I have a procedure next week and hope I don't have to deal with all this again.

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