Allen Hearn

Review of Autobody USA

I was referred here by my insurance company. The r...

I was referred here by my insurance company. The representative was nice. The quote was reasonable but they were busy and could not get to my car for 2 weeks for repair that was estimated to take 2 weeks. I informed them I would look to have my car fixed somewhere else. The representative asked if he can check their sister body shops to get my car fixed faster. The next day, the rep calls to tell they can start working on my car at the start of the new week. It really bothers me when companies provide customer service when I am considering leaving. My car was there for nearly 2 weeks before he tells me they backed up 2 weeks. I took my car to another shop. I got the car fixed in 10 days and saved 500 dollars.