Chris Taub

Review of Doubletree Hotel Tampa Westsho...

DO NOT STAY HERE! Learn from my mistake.

DO NOT STAY HERE! Learn from my mistake.
Where to start? Certainly wish I had read some reviews before I booked but I counted on the doubletree/Hilton name. Not again.
My room was on the highway. Obviously it wasn t ON but it sure sounded like it was. I don t know how they can put people in a room that loud and expect there not to be issues.
I turned around and went to desk.
Told no more rooms. Man in line behind me same issue. Had to get manager who was not helpful. Told me the rate I got was a good one and rooms being sold now for 299. What does that have to do with a highway in my room?
Ended up in a room across from elevator with highway running beside not through the room.
Terrible.
Then the actual room- headboard on one bed ripped off-bug on bathroom floor- hair on bathroom floor-curtain ripped. Totally
Disgusting. But it was 9, I was without car and needed to be up at 430am.

I had to ask for reduction in price of room( meager reduction given).

Emailed corporate who offered me a Hilton gift card.
I asked for refund to credit card but they don t have ability to do that.
They are limited in what they can do
Ok bub.

Hilton has lost my business- but I don t think they even care. They are limping this nasty hotel along- shame on them.