I will start off by saying the food is not their f...

I will start off by saying the food is not their forte. I could keep going on about how our experience was and how slow the staff was but it would be unfair to blame the staff serving us. Communication in any business is like a pyramid. If the information correctly flows from top to bottom, the process of getting the food from the kitchen to the table will flow smoothly. In this scenario - i feel the top is a bit clueless and the bottom cant really help. After visiting the venue, I googled it and realised we could have used a discount voucher, there are tons of them available online. I guess you go the voucher lane when you are really quiet- it was very quiet when we visited. I hope they can understand where they are going wrong and rectify it. Hopefully, next time we see the venue busy and can have a more positive experience.