We had a pretty awful experience - Worst chalet I ...

We had a pretty awful experience - Worst chalet I have ever stayed in with the worst staff , terrible food , dirty chalet - sent a feedback form got no response , complained via social media they said they would be in touch and that was August. I don't recommend this company to anyone having spent thousand with them over the years their standards have been slowing dropping and I would tell everyone to use someone else !