John Victor

Review of Crowne Plaza Ottawa

This could easily be a 5-star property with some i...

This could easily be a 5-star property with some improvements. The lobby is impressive enough, the staff is cordial, bilingual of course, and helpful. The amenities such as the pool, exercise room, and Business Center are fine. The business center could use a stapler. It actually has a pencil sharpener. Does anyone use pencils any more?

The most disappointing thing about it is the restaurant. The service, especially in the evening, is fine, the prices are not bad, but the menu is severely, and I do mean severely limited! A couple of salads, burgers and one steak dish. Apparently bottled water to go has not been heard of either. Oh, and no matter how few people are in the dining room, and they're usually are very few for dinner especially, at breakfast don't try to sit two people at a table for 4! You will be told to move to another table. Kind of silly but I guess that is policy.

The room was fine, containing a safe, refrigerator, a microwave, a flat screen TV and a sofa. The king size bed was comfortable and there were plenty of electrical outlets. The room lighting, especially in the bathroom, could be improved. If one shaves with a blade the lighting in the bathroom is definitely inadequate!

Everything was neat and clean. The room HVAC system was one of the quietest I have encountered in quite some time.

There is a charge for underground parking which is okay, but the spaces in the building itself are really narrow.

Nice enough place